Returns & Exchanges
At Out & Back, we want you to love your new look, which is why we offer a 30-day window for returns and exchanges on all items in original condition. Whether the fit isn't right or you've changed your mind, we make the process seamless so you can get back to your style journey.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the pre-paid shipping label provided via email.
Package Your Items
Securely pack your unworn items with original tags attached in the original shipping box or a similar mailer.
Drop Off and Track
Hand your package to the designated carrier; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing