Frequently Asked Questions
Everything you need to know about your next style discovery.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. Once your order ships, you will receive a tracking number via email to follow its journey.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or following the specific 'Fit Note' on the item description.
Do you offer international shipping?
Yes, Out & Back ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my Out & Back garments?
To maintain the longevity of your pieces, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions can be found on the inner label of every garment.